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Setup and installation guides
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Common issues and fixes
Safe cleaning practices
Get instant answers to the most common questions about Total PC Clean
Yes, Soft Help Guru is completely safe. Our software only removes unnecessary files and never touches critical system files. We use advanced algorithms to identify safe-to-delete files and create automatic backups before making any changes.
The amount varies depending on your PC usage, but most users free up 2-15 GB of disk space. Heavy internet users and those who haven't cleaned their PC in a while often see even larger gains.
For most cleaning operations, no restart is required. However, registry cleaning and some deep system optimizations may require a restart to take full effect. The software will notify you when a restart is recommended.
Yes, Soft Help Guru automatically creates restore points before making significant changes. You can also manually create backups and use Windows System Restore if needed. Our software includes an undo feature for recent cleaning operations.
We recommend running a full scan weekly for optimal performance. You can also set up automatic scheduled cleaning to run daily light scans and weekly deep cleans. Heavy computer users may benefit from more frequent cleaning.
The free version includes basic cleaning and scanning features. The paid version adds advanced tools like registry cleaning, startup optimization, scheduled cleaning, real-time monitoring, and priority customer support.
Step-by-step solutions for the most common problems
Right-click the Soft Help Guru icon and select "Run as administrator".
Check if your antivirus is blocking the software
Restart your computer and try again
Reinstall the software if the issue persists
Close other running applications to free up system resources
Check if your antivirus is blocking the Soft Help Guru process.
Exclude large folders that don't need cleaning
Schedule scans during off-peak hours
Ensure your PC meets minimum system requirements
Update to the latest version of Soft Help Guru
Adjust scan settings to reduce system impact
Contact support if issues persist
Check your email for the license key after purchase
Copy and paste the key exactly as provided
Ensure you have an active internet connection
Contact support if activation fails
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